Describe the CRM Middleware's internal data processing. ▫ Set up and m. ▫ You can use the download monitor (transaction R3AM1) to control the initial load. Manual (de)activation of BTEs is possible with the transaction. Mar 13, 2018 - CR410 - Interaction Center WebClient in CRM.pdf -> CR500 - CRM Middleware Overview.pdf -> CR540 - CRM Middleware for mobile.

Purpose You need information to help resolved common problems with CRM middleware. Overview This article provides a basic overview of the key feauures of the CRM Middleware along with steps to help analyse and/or resolve some of the most common middleware problems. In the context of an SAP CRM landscape, Middleware refers to the R3 adapter, which is used to transfer data from the CRM to external systems such as R3, mobile client, Groupware and vice versa. The data are sent via qRFC (queued remote function calls). The Middleware is also used to transfer data internally from CRM Online to the CDB. Types of Data Transfer/Loads using Middleware: (i) Initial load (can be from R3 to CRM or CRM to R3). (ii) Delta load (only from R3 to CRM) (iii) Upload (only from CRM to R3) (iv) Request (uses the same framework as the initial load) Important Transactions for Analysing MW Issues: R3AS: Start Initial load R3AC1: Adapter Object Overview (Application Objects) R3AC3: Adapter Object Overview (Customizing Objects) R3AC5: Adapter Object Overview (Condition Objects) FAQ Notes: Documentation for CRM Administration FAQ: Queueing in CRM and R/3 Some Background Information on qRFC’s The R3 Adapter uses queued Remote Function Calls (qRFC’s) to transfer data to and from the CRM system.

The advantage of using qRFC’s is that the data are sent in sequence and if the one entry is stopped for any reason, then subsequent entries will not be processed until this entry has either been deleted or successfully processed. Thus, data consistency will be maintained, as long as a stopped entry is not manually deleted. Important qRFC Transactions: SMQ1 – Monitor Outbound Queue SMQ2 – Monitor Inbound Queue SMQR – Inbound Queue Scheduler SMQS – Outbound Queue Scheduler Note that queues in SMQ2 (ie inbound queues) must be registered in SMQR to be processed automatically. If the queue type has not been registered, then such queues will remain in status “Ready” until they are manually activated within SMQ2. It is possible to use a wildcard entry “*” for the queue name specified in SMQR. The Outbound Queue Scheduler (SMQS) uses destination names rather than queue names.

For outbound queues, automatic processing requires that the corresponding destination be registered in SMQS. (Exception: CRM_SITE_* queues do not have to be registered.) (v) Compare/Synchronization (similar to initial load but can only be used for customizing objects that update the CDB.) (vi) DIMa load (Data Integrity Manger. Use to compare business object data between different databases.

Please refer to note for further details.) The R3 adapter is used for all BDoc transfer to and from the CRM. It is NOT used for transferring IDoc’s or in conjunction with the XIF adapter. For problems with the XIF adapter and IDoc transfer, please refer to notes and documentation corresponding to the appropriate application. Keygen software free download. Databases on the CRM Server A CRM system resides on a single physical database; however, from a logical perspective this can be viewed as consisting of two databases: (i) CRM Online. As the name suggests, this database contains data relevant for online processing on the CRM system (ii) CDB (Consolidation Database). This database contains data relevant for the mobile client. If the mobile scenario is not used, then this database need not be updated.

Types of Download Object Used in CRM: There are 3 types of download objects: Application Objects (Defined in transaction R3AC1) - These objects are used to transfer data used in normal, every day application processing, such as material data, business partners, sales documents etc. By default, after the initial load of an application object is performed, the delta download is activated. Afterwards, any changes made to corresponding data in the R3 are downloaded to the CRM. However, the delta load is relevant only for objects with flow defined from R3 to CRM and for data exchange in this direction. Customizing Objects (Transaction R3AC3) – Customizing in an R3 SAP system is performed using the IMG (transaction SPRO).